DREAMEH14 Wet Dry Vacuum Cleaner, 180° Lie-Flat Cordless Vacuum Mop, 140°F Brush Washing, Fast Hot Air Drying in 5Mins, Smart Hard Floor Cleaner Machine with Powerful Suction, Great for Sticky Messes

This device performs above my expectations and I must say so far it's the best wet vacuum I've owned. I love that's its feather light yet powerful on hard stuck on messes, actually has a function that adds extra cleaning power to those kinds of floor issues. The price wasn't too shabby with the discount coupon Amazon gave. This vacuum did not leave streaks on the floors (I have both wood and tile) and they dry rather quickly plus the suction didn't let me down. As a pet owner my floors tend to get dirty often so a reliable floor cleaner is very important to me. I'm not a fan a cordless vacuums but this one is actually decent, and I don't need to recharge once I get started. cleaning the machine is really simple and I can't say enough on how easy it is to use.

I have 3 different brands of floor washers and this worked well. In particular the self cleaning is much more advanced than other units and the roller scraper works extremely well, the battery lasts for a decent amount of time (about 30 min). The lay flat feature cleaning is fantastic. On the negative, it leaves the floors quite wet, even in the suction mode and the suction should be much better. However, the suction suddenly stopped working after about 15 light uses with the error to clean the bottom tube. However, there is no blockage and the tube is clean and further, one can actually hear that the suction motor is not switching on. Also the self cleaning fails. There are other reports of this happening after a short time and it seems to be not a one-off occurrence. Such poor quality is unacceptable for such an expensive unit.Update: Customer Service was very responsive and offered to send a shipping label for shipping to a repair center and corrected the defect. Overall, customer service was very responsive and it is reassuring to know that one can count on their customer service should one have a problem, as the floor washer otherwise works quite well.

This product is well constructed and in my opinion ion the parts are made with good quality materials. It vacuumed and mopped well. Cleaning is easy enough. I cannot say anything bad about the quality and functionality of this product. The only thing I can say as a petite woman at the age of 71, I find the appliance to be too heavy to carry up and down the stairs.Another very positive experience I had is the way the service staff communicated. They were on top of their game. Very knowledgeable of their product and very helpful. My issues with the product was resolved in a very timely manner and everyone I dealt with was polite, courteous and truly helpful.

UPDATE:Dreame contacted us and offered to change the product, probably the first one was defected.New product is working fine, it is not perfect, there are some improvement to do, it is not cheap and for that price I think is required more fine quality.The new machine satisfied us, it clean well, is light and easy to move, the big limit in our opinion is that is using too much water in some situation and there is not an option to adjust it, we suggest to add a function to personalize the quantity of water used. Another little limit is that when we move the machine from a spot to another and it is not on the floor, there are some leak from the brush on the floor, also this must be improved.Old review:First time we puchase a Dreame product, The idea of this machine is GREAT, the realization not at the level we expect for a product of this cost.We used 2 times, and it is nice to move and easy to manage, complex to clean and manintenance, when we moved from the base to another room, it was leaking on the way, this is the main reason why we sent it back. Level of cleaning similar to the automatic robot Ecovacs, so for a price like this, we prefer an automatic system.

Love this floor cleaner. I do vacuum before I use this cleaner because I have too much hair with 10 dogs. But does a great job on my tile floors and cleans the grout lines that a wet mop doesn't clean well.

I'll be frank: buying a 'gadget' for my wife is fraught with peril. But from the moment we both started using this, she was absolutely floored (pun intended). The amount of dirt this pulls up from a seemingly clean floor is astounding.Now, after two months, the freshwater tank started to leak. Seems like a design flaw to me. Have been trying for a month with Dreame support to just have them send a new freshwater tank, but they refuse to do so. At first they said it was out of stock. Fine. I contacted them two weeks later, and now they want the entire unit shipped back to investigate. Ridiculous. Just a simple part replacement! The last Dreame product I will purchase.

Works fine. Nothing spectacular. But I do like that it does both mop and vacuum. However, even though it was packaged new, the canister was FULL of dirt and hair and the filter was dirty when I went to use it the first time. If I hadn't tossed the box I would have returned it.

Wish I would have bought one years ago (well if the older models worked this good) we are 100% hardwood laminate and keeping my floors clean with kids and dogs is a full time job. NOT ANYMORE. I can clean set back on charger and clean again later in day all in under 10 min each time. Love it